IND desk

Change of service from IND desks

Maes Lawon

Third-country nationals who need a residence document in the Netherlands can collect it themselves at an IND desk. The services provided by the IND desks are changing. A number of desks are closing, and residence documents are issued at places where the applicants are located. Good to take into account when you employ a Highly Skilled Migrant!

Two IND desks will close: the desk in Utrecht (as of April 1, 2022, and therefore already closed), and the desk in Rotterdam (as of May 25, 2022). This means that four regular desks will remain open in the Netherlands: Amsterdam, Den Bosch, The Hague, and Zwolle. Applicants who need more assistance can go to one of these four regular desks.

The number of locations where biometric data can be collected, such as passport photos, fingerprints, and signatures, will be further expanded. Applicants can also go to a number of expat centres for this. In addition, the IND will make effort to align itself more closely with the needs of the applicant. An example of this is issuing documents in locations where applicants are often located, such as at universities, town halls or expat centres. For example, it is already possible for Highly Skilled Migrants and other work-related permit applications to collect the residence document at expat centres in Amsterdam, Eindhoven, The Hague, Enschede, Groningen, Rotterdam, Utrecht, Maastricht, and Wageningen.

In short, despite the closure of the two IND desks, there will still be plenty of options for work-related applications, including in the cities where the locations are closed. Please note: there could be longer waiting times in the period after the closure of the two desks.

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